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What can I do if I’m getting a ‘No Connection’ error?

If you’re getting a ‘No Connection’ error, there are a few reasons why this could be:

  • Internet connection issues
  • Your computer’s firewall
  • Your antivirus software

First, check that you can access other websites. Then, run an internet speed test by following the steps below:

  1. 1. Open your terminal
  2. 2. Click ‘Rescan Servers’ to refresh the server list
  3. 3. Check your ping (measured in ms) to see how fast the communication is with our servers

If you think the issue is more likely related to your firewall or antivirus software, ensure that the terminal you’re using is added to the exemption list for both.

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